Emergency Hazardous Materials Spill Reporting:
802-241-3888 (weekdays 7:45am - 4:30pm, Waste Management Division)
For After-Hours Emergencies:
1-800-641-5005 (24-hour State Police Dispatch)

Report Emergency Environmental Violations:
802-241-3820: During business hours
For After-Hours Emergencies: Outside of business hours (emergency only):
     1-800-641-5005 (24-hour State Police Dispatch)
     or 1-800-347-0488 (Emergency Management)
If you need to report a life threatening environmental situation, call 911.
Non-emergency violations: See our "How to Report an Environmental Violation" web page

Drinking Water Systems:
Phone: 1-800-823-6500 or 802-241-3400 (weekdays 7:45am - 4:30pm, Water Supply Division)
Fax: 802-241-3284 (weekdays 7:45am - 4:30pm, Water Supply Division)
For After-Hours Emergencies:
24-hour Pager: Dial 741-5311 then enter your number (this is a local call within Vermont for a 24-hour pager for Water Supply Division emergency response)
Or Dial 911 if an emergency

Operation Game Thief:
to report possible fish and wildlife violations: 1-800-75ALERT

Environmental Assistance Hotline: 1-800-974-9559
Call for help with:
- Pollution Prevention / Waste Reduction
- Mercury related topics
- Business Compliance Assistance
- Municipal Compliance Assistance

Permit Specialists- The Department of Environmental Conservation provides permit assistance through The Agency of Natural Resource's regional and satellite offices. The Permit Specialists are available in these offices to answer your questions about the permit process.

Contact Information

STAFF DIRECTORY - Searchable directory of Agency of Natural Resources staff
Look for Agency staff, including all DEC staff, by name.

Or, look at the staff listings for the various DEC divisions and Programs:

Air Pollution Control Division Staff
Commissioner's Office Staff
Compliance & Enforcement Division Staff
Environmental Assistance Office Staff
Facilities Engineering Division Staff
Geological Survey Staff
Laboratory Staff
Waste Management Division Staff
Wastewater Management Division Staff
Water Quality Division Staff
Water Supply Division Staff

FIELD GUIDE to the Agency of Natural Resources   Includes organizational structure of the Agency, including DEC; department and division information such as office phone numbers and addresses, individual staff phone numbers and locations, office fax numbers, program descriptions, district maps.

OFFICE HOURS, ADDRESSES, TELEPHONE NUMBERS, DRIVING DIRECTIONS, MAPS:

Office Hours:

All offices are open Monday through Friday from 7:45 a.m. to 4:30 p.m.

The DEC's main offices are at the Waterbury State Office Complex:

** The Agency of Natural Resources' main offices in Waterbury sustained heavy damage from flooding during Hurricane Irene and are currently closed. Our Waterbury staff will temporarily be working from alternate sites in Winooski, Fayston, Montpelier, Waterbury and Barre. Our Regional Offices are open. Using the Waterbury telephone numbers and Waterbury mailing addresses will reach ANR staff in their new locations.

Vermont Dept. of Environmental Conservation
Commissioner's Office
One South Building
103 South Main Street
Waterbury, Vermont 05671-0401
phone: 802-241-3800
fax: 802-244-5141
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

Driving Directions: From Rte. I-89, take Exit 10 to Rte.100/Rte.2 south. Take Rte. 100 (also Rte. 2) about 1 mile south through Waterbury village. Turn right at any of the 3 entrances to the State Office Complex. There are signs at each entrance.
Click map for larger view - X marks the spot!

The DEC has offices in five Agency regional offices:

Barre Regional Office
Environmental Conservation:
5 Perry St., Suite 80
Barre, VT 05641-4268
phone: 802-476-0190
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

Driving Directions: From Rte. I-89, take Exit 7 to the Rte. 62 access road into downtown Barre. Turn right at the traffic light onto Rte. 302/14 South. Go through town, and bear left at the light to follow Rte. 302 uphill. The state offices will be on your right. 
Click map for larger view - X marks the spot!

Essex Regional Office
Environmental Conservation:
111 West Street
Essex Junction, Vermont 05452
Phone: 802- 879-5656
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

Driving Directions:
From Rte I-89 Traveling South: Take Exit 16; turn right onto US Route 7 South. In Winooski, take Route 15 East. At first traffic light past intersection with Susie Wilson Rd take a right onto West St. Extension. Proceed for a block; then turn left onto West Street. Proceed for 0.4 miles - Essex Regional Office will be on the left.
From I-89 Travelling North: Take Exit 15; turn right onto Route 15 East. Proceed as explained above.
Alternate Route From I-89 Travelling North: Take Exit 12; turn left onto Route 2A North. Continue on Route 2A North through Tafts Corners. At second traffic light past Tafts Corners, turn left onto South Street (across from IBM entrance). At first stop sign (Y in the road), keep right (you are now on West Street). Proceed 0.6 miles - Essex Regional Office will be on the right.
Click map for larger view - X marks the spot!

Rutland Regional Office
Environmental Conservation:
450 Asa Bloomer State Office Building
Rutland, Vermont 05701-5903
Phone: 802-786-5900
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

Driving Directions: The Offices are in downtown Rutland, at the intersection of Rte. 4 (Business Rte. 4) and Merchants Row, near Center Street.
Click map for larger view - X marks the spot!

Springfield Regional Office
Environmental Conservation:
100 Mineral Street
Springfield, Vermont 05156
Phone: 802-885-8855
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

Driving Directions: From Interstate 91: Take Exit 7 off Interstate 91 heading west onto Route 11. At the third set of lights* in the center of Town take a left turn onto Park Street crossing a cement bridge. At the stop sign take a left onto Mineral Street passing the Town’s parking lot. The State Complex is on the right. (*the first two sets are blinking lights)
Click map for larger view - X marks the spot!

St. Johnsbury Regional Office
Environmental Conservation:
1229 Portland Street - Suite 201
St. Johnsbury, VT 05819-2099
Phone: 802-751-0130
Hours: Monday through Friday, 7:45 a.m. to 4:30 p.m.

Driving Directions: From the intersection of Rte. 2 and Rte. 5 in St. Johnsbury, take Rte. 2 East. Go past Maple Grove Industries, which will be on your right. The State Office Building is on a hill, the third commercial building on your left after Maple Grove Industries. The DEC Offices are on the upper level.
Click map for larger view - X marks the spot!